Disconnected!
When we moved into our current flat last year BT said it would take a couple of weeks to install a phone line. NTL came straight away as cable was there.
But the last couple of weeks the line has kept disappearing - today its gone again - so I'm in an internet cafe (which is at least cooler that my office). Hopefully it'll be sorted tomorrow. Its also frustrating that there's no broadband available yet (they all demand a BT line). Maybe its time to give up and go back to BT?